Terms & Conditions
HOW TO ORDER
When placing an order, please include the model number, product description, frequency range and shipping instructions. If possible, the purchase order should refer to Aerotek quotation number or any reference subjects.
ACCEPTANCE OF ORDER
Orders can be placed either by fax or attached document by
e-mail. Aerotek will confirm the receipt of all orders by sending the proforma invoice within 3 working days.
TERMS OF PAYMENT
All prices are F.O.B. Bangkok unless otherwise specified.
Aerotek will confirm the delivery date immediately when the notification of the payment is confirmed by the banker.
SHIPPING INFORMATION
All shipments will normally be made by air freight, Aerotek will choose the most appropriate
courier or freight forwarder unless otherwise specified by the customer when placing the order.
CHANGE ORDERS AND CANCELLATIONS
Change in orders regarding price, quantities, delivery or other conditions will be effective after mutual agreement had been affirmed in written document between the customer and Aerotek.
Cancellation of any accepted order can only be made after written consent of Aerotek. All cancellation will be dependent upon customer's agreement to satisfy all costs incurred by Aerotek
and its proportionate profit on all work complete. Aerotek will endeavor to stop work promptly upon notification of cancellation.
WARRANTY
Aerotek warrants all products to be free of defects in material or faulty workmanship for
a period of 12 months from invoice date. The warranty does not apply to products that have
been disassembled, modified, physically or electrically damaged of misuse.
RETURN ON MATERIAL
Material returned for rework or replacement shall be in accordance with the terms and
conditions set forth under the warranty. Complete information should be provided with the
shipment giving a detailed description of the reason for the products returned, date and number
of original purchase order, the products model and serial number and the address to which the
material is to be reshipped. Aerotek will issue RMA (Returned on Material Acceptance) to the
customer as the confirmation and guideline of returning process.
Material returned as defective and found to meet the original specifications will be subject to a normal handling to cover the cost of reinspection and retesting.